How do I return an item?

UNCONDITIONAL 30 DAYS RETURN POLICY*
(If purchased item(s) from Amazon.com please view our Amazon Store Returns Policy).

  • At DHStyles we want you to be happy with every article of clothing you receive from us. DHStyles offers an unconditional 30 days return policy (from the purchase invoice date) for STORE CREDIT of your purchase price LESS shipping/handling (also applies for Free Shipping, if received, your store credit will be reduced to reflect our cost). If refund is requested, there will be a 30% restocking fee on the purchase price and less shipping/handling, NO EXCEPTIONS. We do not offer free returns at this time and customers are responsible for all return shipping cost.

  • We will be fully responsible for direct Manufacturer product defects and/or if a wrong product was mailed to the customer. Please note that any sizing issues are not considered to be defective or wrong product unless wrong size on product tag from invoice is received. Upon verification, a return shipping cost will be reimbursed in store credit OR to receive a pre-paid return shipping label please take a clear photo image of the problem and email us at sale@dhstyles.com [Upon inspection of your return item(s), we will provide you with a full store credit (or full refund if so desired) including shipping & handling]

IMPORTANT: RETURN REQUIREMENTS:

1. CONDITION: Items must be returned in the original condition with our original INVOICE, PACKAGING, AND TAGS. It is very IMPORTANT that you DO NOT REMOVE TAGS for we may consider this action as being worn. Any items returned to us without the original packaging and/or not in a good resell-able condition (i.e: perfume or smoke smell, deodorant/make-up marks, dirtied soles, or washed) there will be no refunds, no store credit, no exceptions.

2. NON-QUALIFIED ITEMS: ALL 70% , 80% , AND 90% OFF ITEMS WILL BE FINAL SALE (NO RETURNS, NO EXCHANGES, ALL SALES ARE FINAL)
AND DUE TO HEALTH RESTRICTIONS AND SANITARY REASONS, WE DO NOT RESELL SWIMSUITS, INTIMATE/ INTIMATE APPAREL, HOSIERY AND LINGERIE ITEMS. THESE ITEMS WILL BE FINAL SALE (NO RETURN, NO EXCHANGES, ALL SALES ARE FINAL).

4. TIME LIMIT: 30 DAYS from the purchase invoice date. Any items returned after this date we will be imposed a 30% restocking fee in store credit, no refunds. All the above requirements must be met or will be refused.

5. POSTAL RETURNED OR REFUSED PACKAGE: If a shipped package is returned back to us due to customer error, i.e. wrong shipping address, refused, and unclaimed package, and international package refusal due to customs issues, we will automatically provide store credit less 15% restocking and less s/h. If refund is deemed due to unreachable shipping address a 30% restocking fee will be imposed and less any related return fee(s) imposed by the shipping carrier)



Simple Return Procedure


Please simply read and agree to the "Returns Requirements" above, then for your return include your original invoice, order number, phone number, and email address within your return package. You MUST include your original shipping invoice and packaging materials (see above for Returns Requirements). Our return shipping address is -->
DHStyles.com (RMA)
18122A Cantrell Road
Little Rock, AR 72223