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How do I return an item?

UNCONDITIONAL 30 DAYS RETURN POLICY*
(If purchased item(s) from Amazon.com please view our Amazon Store Returns Policy).

  • DHStyles offers an unconditional 30 days return policy (from the date of receipt) for STORE CREDIT ONLY of your purchase price LESS shipping/handling (also applies for free shipping offer, if recevied) No returns accepted for 70% off or higher liquidation items. We do not offer free returns at this time and customers are responsible for all return shipping cost.

  • We will be fully responsible for direct Manufacturer product defects or if a wrong product was mailed to the customer. Upon verification, a return shipping cost will be reimbursed (in store credit) or to receive a pre-paid return label please take a clear photo image of the problem and email us at sale@dhstyles.com

RETURNS REQUIREMENTS:

1. Items must be returned in the original condition with our original INVOICE, PACKAGING, AND TAGS. It is IMPORTANT that you DO NOT REMOVE TAGS for we may consider this action as worn. Any items return to us without the original packaging and/or not in a resell-able condition (i.e: perfume or smoke smell, deodorant/make-up marks, dirtied soles, or washed), may be refused completely or a 30% restocking fee may be be imposed (depending on the condition). No exceptions will be made.

2. Item must be returned within 30 DAYS from the invoice date. Any items returned after this date will be imposed a 30% restocking fee (above requirements must be met) or refused.

3. DUE TO HEALTH RESTRICTIONS AND SANITARY REASONS, WE DO NOT RESELL SWIMSUITS, INTIMATE/ INTIMATE APPAREL, HOSIERY AND LINGERIE ITEMS. THESE ITEMS WILL BE FINAL SALE (NO RETURN, NO EXCHANGES, ALL SALES ARE FINAL).

4. ALL ITEMS [70% off or higher discount received from our normal price] WILL BE FINAL SALE (NO RETURNS, NO EXCHANGES, ALL SALES ARE FINAL)

POSTAL RETURNED OR REFUSED PACKAGE: If a shipped package is returned back to us due to customer error, i.e. wrong shipping address, refused, and unclaimed package, and international package refusal due to customs issues, we will automatically provide store credit less 15% restocking and less s/h. If refund is deemed due to unreachable shipping address a 30% restocking fee will be imposed and less any related return fee(s) imposed by the shipping carrier)



Simple Return Procedure


A RETURNS FORM IS NO LONGER REQUIRED. Please simply read and agree to the "Returns Requirements" above, then for your return include your original invoice, order number, phone number, and email address within your return package. You MUST include your original shipping invoice and packaging materials (see above for Returns Requirements). Our return shipping address is --> DHStyles.com (RMA) 18122A Cantrell Road, Little Rock AR 72223