How do I return an item?
100% SATISFACTION GUARANTEED ON EVERY ARTICLE OF CLOTHING!
TAKE NO RISKS, UNLIKE OTHER STORES - Even the SALE items! Love Your New Purchase With Us Or Your Money Back!*
CREDIT (100% FREE RETURN with SHIPPING Costs + Receive Speedy
Priority Returns Processing): 100%
store credit of purchase price + shipping costs paid to us (up to $20.00)
No need to enter in any "codes" to use your credit. Your
account will be credited automatically during checkout. We appreciate your
repeat business. We will credit you in FULL amount paid even if you have
received a FREE SHIPPING just as a thank you for giving us the opportunity to
serve you again. Cash refunds
are not offered to orders placed with store credit or gift certificates. Your
store credit will be available to you to use in minutes after we process your
returns. You will receive an email confirmation regarding your credit as
soon as it is processed.
2. REFUND (LESS Shipping, Flat "discounted" Shipping, and/or Free Shipping): 100% of purchase price of any Full priced items less all shipping charges incurred to us. Clearance/Sale items are NOT applicable for a refund (store credit only). Please allow up to 14 business days for your refund to show on your statement from the date we process your return. Refund option is not allowed if store credit was used. Discounted "Flat- rate" or FREE SHIPPING IS NOT REFUNDED and will be deducted from the total refund due: Please note if you choose a refund and received a free shipping or flat rate shipping offer, our normal Priority Mail Shipping rate will be deducted from the total refund amount paid. If you choose the Store Credit Option then the free shipping or flat rate shipping will NOT be deducted. NOTE: Cash refunds are not offered to orders placed with store credit or gift certificates.
* Exchanges are not offered due to our fast changing stock levels
1. Item must be unworn with no odors, smoke, perfume, etc.) and all original tags must be attached. If you remove our labels/tags it will be considered worn.
2. Item must be returned within 14 days of your payment date. Please include copy of your original order invoice and our returns form (signed).
3. Jewelry, lingerie, leggings, hosiery, swimwear and other accessories are final sale and can not be returned.
NOTE: If the above requirements are not met your item(s) will be charged a 30% restocking fee and a refund will not be offered - only store credit. If product is beyond what we believe is in a reasonable return condition we reserve the right to refuse.
CUSTOMER - POSTAL RETURNED OR REFUSED PACKAGE: If a shipped package is returned back to us due to customer error, i.e. wrong shipping address, refused, and unclaimed package, and international package refusal due to customs issues, we will automatically provide store credit less s/h. Any return shipping costs/fees (if applicable) will be deducted from the final credit to you. If refund is preferred, there will be a 30% restocking fee.
Please fill out our returns form sign it and return it with a copy of your original invoice.
or copy/paste the following link: www.dhstyles.com/returns-form