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| Available in another color? |
4/13/2009 by
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| To check if an item is available in another color please use the search function at the upper left header of every page and enter the product code number ONLY. So for example if you'd like to check to see if an item named SCOOP-ISD138-IVORY DRESS was |
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| Item is 'Out-of-Stock' will you be getting more? |
4/13/2009 by
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| Sorry, its gone for good and has been removed from our site because we are sold out and will not restock it. This applies to every single item on the site, sorry no exceptions. This also applies to sizes. Only the sizes listed under available sizes a |
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| How much is my shipping? |
4/13/2009 by
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| Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. |
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| How long does it take for delivery to my country? |
4/13/2009 by
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| Although most shipments leave our warehouse within 24 hour from clearance of your payment due to occasional customs delays and holds please allow upto 6 business weeks for delivery. Please note that most all shipments do not get held, however, we si |
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| Why is my tracking number not working? |
4/13/2009 by
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| We ship via USPS First Class International, and USPS Priority Mail International for international shipments depending on the total package weight. Unfortunately, USPS currently does not offer tracking information for international shipments for the |
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| Do you ship to my country? |
4/13/2009 by
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We ship worldwide except for a few countries. Please add an item to a cart and view our selection of shipping locations worldwide during checkout page. |
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| Can billing address and shipping address be different? |
4/13/2009 by
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| Yes you can. When you enter your address information at our checkout there are two sections- shipping address and billing address. Please enter the address that you'd like your item shipped to in the shipping address section and write the address th |
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| Why is my valid credit card declined? |
4/13/2009 by
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First please check carefully and make sure that you are entering all of your address information correctly. We will ship your item to the address that you list as your shipping address but the billing address that you enter must match the addres |
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| How to create a RMA claim? |
4/14/2009 by
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| 1. Go to "My Account" and log into your account
2. Look for "View Track, and Request Return For Your Recent Orders". Find the order number you need to make a return. You can either click "View Details" directly on the screen or look for more ord |
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My Account: 
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